Good People, Cool Things
Good People, Cool Things

Episode 19 · 2 years ago

19: Professional Organizing and Productivity Accountability with Nettie Owens

ABOUT THIS EPISODE

Nettie Owens, founder of Sappari Solutions and Momentum Accountability, joins the podcast to chat about how to organize your professional and personal life, ways to maximize remote work efficiency, and why productivity accountability is so important.

Welcome the good people cool things, the podcast featuring conversations with entrepreneurs, writers, musicians and other creatives. I'm your host, Joey held, and today's guest is Netty Owens, founder of Sapari solutions and momentum accountability. Nettie has always had a knack for working with people, Coordinating Projects and helping folks get things done. She's got plenty of good insights to share in this episode, from how to organize your life and workplace, both personally and professionally, and how to be accountable with your productivity and goal setting. Take good notes, because you're going to learn lots. If you'd like to get in touch with the show, feel free to follow good people cool things on twitter or facebook at GPCT podcast. On both platforms, you can also sign up for my mailing list to get lots more resources that will help you in whatever cool thing you're working on. Sign up for that at bittlhy forward slash GPCT sign up. And now here's my conversation with Netty Owens. Can you just give us a little background of of your story and how you got to where you are and created momentum accountability? Oh sure, so it didn't start out this way. I had somebody asked recently where, like where my career began, and I thought like what, what? I don't do. I start when I was six and started making pipe cleaner like butterflies that I sold on the corner in front of my house. I would say. So what was the going rate for that? Twenty five cents. Yeah, and I would sell it to the college students that walked by that really needed pipe cleaner butterflies their dorm rooms. They probably were just like, oh, that's a cute little girl by her stuff. The lemonade was a little bit, you know, hotter product, but yeah, we just kept making that and Friendship Race, let's you know, that was the thing. But yeah, really threw me for a loop. I'm like my career, Gosh, I don't know when that started, but yeah, I'm, you know, always sort of an entrepreneurial spirit. And then in college I studied computer science. So that was the beginning of some direction and I came out of school and jumped into being and the assistant director of database services, which sounds pretty, pretty fancy for right out of college, and it was great. I had people that I managed and I ensured that I never told them how what old I was, because then they probably wouldn't listen to me, being fresh out of school and all. But it wasn't when I moved with my husband to from California to Maryland that's that's really when things started going and at that point I started my business as a professional organizer. Everything before that certainly led to my experience, but it was funny in the early days, you know, people would ask me, did you go to school to be an organizer? No, it's not a college degree. You know I'm going to say that's that's new to me. If it's, yeah, I think actually I saw somebody through linkedin that looked like she had gotten some college course work on organizing and I asked her, she hasn't responded yet, how that came to be, because I'm old enough in this industry to know that there was a time when there wasn't even certification and when you wanted to be an organizer, you just said I'm an organizer and that was it. That like there was nothing else to it. But I read a bunch of books and and I tried it out on my friends and family and I ended up creating the largest organizing agency in my area, becoming the go to person for organizing challenges like if somebody had adhd or there were hope, there was hoarding or PTSD, OCD, traumatic brain injury, anything that affected a person's ability to make decisions and maintain their space and and so my team and I would would go out and work with these folks...

...and I would train other organizers to do the same and was a pretty good, pretty good run of things. I really enjoyed that work and it laid the foundation for what I do now, which, a few years back I ended up transitioning from working with individuals in their homes to working in a more corporate environment or with businesses, and that's really what led to where I am today with momentum accountability. So the the overall company Safari Solutions, that still exists and the focus is really on entrepreneurs and business owners and, like I know, it's kind of the best kept secret in town, actually the worst kept secret because I keep talking about it on podcast, but the really no difference between the work that I was doing and the work that I am doing now. All of the skills that were needed to help somebody through a challenging situation like hoarding or, you know, find solutions that work when you have adhd or you have a brain injury or anxiety, things like that. The same that the same skills, you know, that we use to navigate big projects. Now with building a business and focus and clarity and, you know, bringing the right people around you to help and all of that kind of stuff. It's like, you know, just a different name on it, but it's really the same the same work. And so what now I call a productivity right, because that's what you would want in businesses, to be productive and and that to then lead to earning more money and being happier and, you know, managing your time and schedule a little bit better. Awesome. We'll get into all that productivity and with kind of improve on that, because I know I certainly need need help on that. Sometimes there's there's days we're all get to the end of it and I was like, I know I was doing stuff today, but like what I really accomplished? Like, which I it's never, never a great way to feel. But fortunately those days are not every day, and then then there might be a bit more of a deeper problem like on there. But first I think this is always interesting. What is something that you have in your house that you that could be considered like a hoarding thing, but you you're like why do I have this? But you don't want to get rid of it. MMM, yeah, so I have three children. There's a whole lot of stuff in my house that I would come I thought you were going to say the children and I was just like, oh no, there are days I'm not gonna but yeah, if I were living alone it would look different and so that that's a reality. But the things that are actually mine, yeah, there's definitely some stuff. So to define it as hoarding it would have to be in excess and preventing your daily living and, you know, having a hard time letting go. So I guess, having at there are some things that I would have a hard time letting go of and certainly, you know, my husband of course, like why are you looking at my stuff when you have these things over here? Like all couples, you know, have these particular discussions. HMM, I wonder. So confessions like fall online worldwide podcast confessions. I still have my planky from when I was a child, so that probably would fall into that category. It's probably does it still provide you comfort, though so many, many, many years ago, like before I left for college, it was a tattered mess at that points in the longer functional and my mom and I made this zip up pouch and just folded it neatly. So it's basically the stuffing of this little pink pillow. And Yeah, just I know it's there. I don't think you know. It's just kind of a nice like connection to childhood. So yeah, those are always good...

...things to have. I know I'm certainly kept some things where I'm like, yeah, this is childhood, like I might not use this ever and I might only look at it occasionally, but still good, so good. And I would you know there's a lot of talk about Marie Condo and her methodology and things like that. Stuff that's been around for years, like what she put into the book and a TV shows every organizer on the planets, like Oh, you know, this is all just general knowledge. But but her phrasing of spark joy right, so you know it there, since it since it is something that brings us happiness, it's not in that category of not being necessary. Right. So I would encourage everyone listening to think about like it's not really what other people think of your stuff, but creating an environment where you feel amazing and that you love everything around you and and that everything to you. It's not. It doesn't even have to have a purpose. But, like you said, there are things that you look at and go yeah, so, you know, that feels good to have that there. That's fine, keep it nice. I like that. I like that. And so getting on to perhaps more of a more of an educational topic, our favorite Chapter Memories, obviously we're kind of a little more back in like the hey, we're remote working. So just has your mindset kind of shifted almost back to when you were starting? I know you said it's it's the same thing that you're doing that that you had been doing before, but have you kind of taken a little more of like a Oh, this is almost like a one on one sort of thing, because so many people are working alone at their homes. Well, at this point, and even right prior to everything sort of shutting down the way it has, I already was working remotely with ninety nine point nine percent of my clients. So this hasn't added really any change. The change has been that my clients weren't all working remotely and so supporting them, supporting their businesses and and the direction that they're going in now that they don't have the in person clients or an office to go to or things like that, and so supporting that way. So it really hasn't been a move to to the way things that were for me, but really supporting them in that shift. I'm going to avoid the word pivot because it's been over years in the last three months and I've been I've I've used it a little bit myself. But yeah, you know, really understanding how to be effective alone in an office or not alone, like you've got your family around you or significant other or pets. You know, like how does that impact the work that you're doing? You know that's those are good thoughts to be pondering and and it's not just shut the door and put your head down and work and hope that the house doesn't fall down around you. There's got to be a little bit of a plan about that. Yeah, they the pet part is a really interesting one for me personally, because right at the beginning of March, before everything shut down, but like if you were paying close enough attention, maybe you could tell this was coming. But I think a lot of us were still kind of blissfully unaware, but we adopted a dog, a second dog for the House, and I am very interested to see how he reacts eventually down the line, if do end up going back to our offices at least like a couple times a week and, you know, we're not home all the time, like, because this is pretty much all he's known since he's been here, is just people constantly around and it's just it's interesting. Like, like I've been telling people, if you want to adopt a dog, this is probably the best time to do it, but like don't just willing really do it, but like, if you're...

...seriously considering it, this is this is a pretty good time to do it because you you can give them the attention that they need. And I don't have children, but I imagine dogs are a little bit easier to you know, they can sit in the sun and be fine, whereas if he's just told her, your kid, to sit in front of a window for two hours, I don't know how that would fly, it's true. But if they do propose their own challenges. We have a dog, two cats and a Guinea pig and wow, right they're all happy that we're home, although the one cat, she's a bit anxious and everybody being in the House all the time is messing with her Mojo. She's like, guys, I'm I'm the most introverted, introverted cat there is. You're all here in my space all the time. So we ended up having to take her to the emergency room because she got so anxious that of everybody being around all the time that she was starting to have some problems. So not all of our pets want us around all the time. Yeah, that's a hidden, hidden obstacle I have never considered, but I've also never owned a cat, so maybe that's a little less surprising. It's just nodding like yes, like that's a hundred percent expected. Have you found a tool? I know zoom, which used to be a nice little kept secret. I feel like everyone has been on at least one zoom call now, but if you found any kind of other tools that have proven to be really successful for remote working, or ones that you were already using that now a lot more people could find value in? Well, I'm going to have to just go with zoom, like that's that was my goto before. Like you. I used it all the time for meetings and things. I wasn't big on boxer before, but now that's been a nice addition. Some tools that I had suggested before and are equally relevant now and maybe more so, would be things like slack, you know, for group route conversations and project conversations. So I would say those would be those would be my Goto. But I I mean certainly noticing that a lot of other companies are kind of stepping up. They don't want zoom to have all the action. And so what does it? Microsoft meeting and Google hangouts and even facebook has these sidebar groups that you can jump into now. So it's been interesting actually to see and I haven't gone through to test a lot of them. But my suggestion is for productivity, use the one that works right. So if your office is all on one system, don't just say, Oh hey, we should all try this new thing. If you've got some tools, use them, get to know them really well and and get everybody on board. Basically it doesn't even matter what the tool is. It there needs to be a plan for communication. So the biggest thing with remote work is just making sure everybody's on the same page. About how they get information, how they communicate to other people, how they share projects, and I think what this is revealed is glaring gaps for many companies in systems and processes that should have been in place when they were in an office, but now that they're not, they're nonnegotiable, like, and so they've had to scramble to put some of the stuff into place. The great thing is that after they will have everything in place and they can go forward either continue with with remote work or not. And when they do go back to the office, if they do, it's going to be more efficient, right because they've taken they've taken the time and steps to have those systems and processes that are going to help with communication, moving projects along and things like that. Absolutely, I totally agree to on use the tool that works for you. And I find myself, this is probably just my own stubbornness, but getting mad...

...if someone invites me to something that like, I either I'm not a fan of, or if it like I got invited to think it's called blue jeans. Oh yeah, this is cool, which, yeah, I was like, Oh, this is cool, but it was like another thing to download and then the APP wasn't working, so I just went in through the web and I was like, Marw, why can't our way? Very much like Clint East would get off my lawn. Well, the same might have been said between my space, friends, stir and then facebook coming along right, but you don't see too many people using my space and friends to anymore. Can Be the next thing that takes over zoom or any of these others. But I think what we're finding is they're different video conferencing platforms that work for different means, you know, like I really love stream yard for streaming live onto social media platforms. I wouldn't you. I know zoom does the same thing, but I like stream yard for that, you know. So we're going to start finding these crop these platforms start kind of niching into what they really good at and and there's going to be a lot of them. It's it's already happening with bigger companies, but a lot of smaller companies are going to pop up and be like hey, try our tool and we do this better, whatever it is. Yeah, I think that's the the import more and differentiator is that sort of nicheing of like you don't need to be the best at everything, but if you're the best at one thing, there's plenty of people that will still use it. So, yeah, I thought. I mean I used stream yard with you today for the first time. I had never used that. I was like, that was super seamless and easy, so I might be sold on it now. So well done. Just one time, you did tell me to get off from your yard on that one. Well, that also opened smoothly and I didn't have to download an APP, so that that's our right. I like it. Yeah, it is a nice park. It is a nice park. And then meanwhile, my family, who does the we can cross words. Apparently we can only work on Skype, like we've tried some of the other ones. Google hangouts, not everyone can see each other. Zoom. I don't know what our issue with zoom was, but again, like people couldn't couldn't hear one another. But for whatever reason on skype it usually works. And with two parents that are, you know, technology users, but not like the most adept at technology, like found the one that works. Let's keep with it. One you use skype is really happy you said that because they were feeling a little neglected. And all of them, they're glad your families using them. Yeah, skype is like the og for me, like I remember having. I mean I probably had skype back in in fact, I can most pinpoint the exact year, but I'm gonna not know it. Off the top of my head. I want to say two thousand and seven, maybe because I remember creating a skype account. While this is a real random fact, but while watching the NFL playoffs one year, and I astute football fans might remember Darren Sprowles, who I was this little running back. He's like five six, a hundred fifty pounds and he just had he was playing like a crazy good game and I was like not a huge NFL fan at the time, but I had the game on because I'm like playoffs, let's get excited, and just this short little guy was like running around and getting around everyone and and scored like three touchdowns and I was just like yes, like this is a guy who's smaller than I am and he's just tearing up this NFL field. And I made a skype account that was called the Darren sproles fan club and for the longest time still like that was like my Goto. And then finally I got invited to a job interview meeting like several years later. They were like, oh well, use skype and I was like, well, I should probably have a professional one so that I don't just show up as...

...the Darren sprowls fan club for this job interview. So they might ask you about that. It could be a talking point. That is true. Or maybe they think they're playing the colts that year. Maybe they were in Indianapolis Colts Fan and they'd immediately just be like wait a minute, yeah, it's a risk I probably should have taken, but what are the odds that they'd be Indian athlet's called Spence magical. So one of the things I like to do with the podcast is to ask a question that you wish you were asked more frequently, and I thought yours was very good because obviously accountability. It's in the name. M and some accountability. So I and you asked, why shouldn't I just use my friend or business cut colleague for accountability? I because you both promised to show up. It'll be so much cheaper. What's wrong with that? Yeah, it'll be. It typically is free. You know, you just use a friend and and y'all say you know we're both going to hit a million dollars this year and and we're gonna go to it. And for the first like a day or maybe two, you check in and you're you know, whether that's a phone call or you grab boxer, you get up messenger and you say, Oh, Hey, you working on the thing? Yeah, I'm working on the thing. Are You doing your thing? Okay, we're going to check in this afternoon. We'll ask each other the same questions, and that truly lasts for like a day. You know, it's just not long, not long. I haven't heard of too many that have worked out for the positive. The other pitfall here is one of you might be more consistent and eager in your outreach and and eventually start feeling like God, you know, I'm asking the questions, but they're not, you know, they're not showing up for me, and so it gets it gets a little bit frustrating and then it ends up falling apart. And that was kind of my own experience. I'd been in business coaching programs where they said, Hey, grab an accountability partner, and my first accountability partner is kind of disproves my theory. But it's okay, she and I still talk for years in we still talk every single day and that's by Facebook Messenger. It's just a quick check in and that kind of thing. But the next partner wasn't quite as on point and I felt like I wasn't really getting what I needed. Like I felt like I was giving a lot but not getting what I needed. And and the next one wasn't fabulous and I would try and pick people that had something I wanted to learn or receive, you know, in in return for the support that they were getting, and I just really wasn't feeling like I was getting what I needed out of the relationship. But I kept hearing you're such a good accountability partner. Oh my Gosh, you're the best accountability partner, to the point where, kind of towards the end of that coaching program people were like Hey, will you be my accountability partner? And it struck me. I was like wait a minute. So, so being an accountability partner isn't just an innate thing. That's number one. You know, you have to be open to asking questions, digging in to things and showing up consistently every single day. And the other thing is it's a service. You know that you can pay for and then you don't have to show up like that might have been misinterpreted. You don't have to give anything back because you're investing in a service like this, you can just unload like fully for yourself and and and be a hundred percent yourself and either, you know, be a complete and utter mess that day or on top of the world and your accountability partner, because they don't like they're not expecting you to be present for them. You know they can show up fully...

...to you and give you everything that you need in the way of support. So they can also chase you down, which is something I like to regularly do with my clients, which is why they love me and hate me at the same time. But Hey, you didn't, you didn't check in. Are you okay? Are you still alive? That's you know, send a signal by cur your pigeon whatever, if if you're still alive. But that kind of like just solid consistency in your business is so powerful that you'll find yourself going, oh my gosh, I actually achieve my goals, I actually did what I said I was going to do, because you know that part that the other side. I do you know the accountability coach is going to be there and and most people have a bit of a desire to perform, like I did get my things done, like they're going to want to stay up that little bit later or maybe that extra five minutes to do the task that they said they were going to do. And and so you do show up a little bit more when you know someone's on the other end going to check on check in on you. But this kind of a built accountability. It's it's really specific, it's really structured and your coach should are your accountability coach partner should know exactly what your goals are, exactly what the pitfalls are, how you get motivated. I mean basically all the same things that a coach needs to know. And and so great coaches also will sometimes make great accountability partners. Not Always. There are plenty of coaches themselves that aren't consistent. They can show up for your monthly appointment, but not necessarily in between. There are also a lot of coaches who don't understand why accountability isn't innate or why consistent action isn't innate, and so they will like, oh, they'll get frustrated, you know, get frustrated with their clients like Oh my gosh, you know, we had this appointment and they were everyone who's listening, there's going to be an enormous part of this population, will be like yeah, that's me the night before. I don't understand why the night before my clients are scrambling to get their assignments that we set done and they show up half half done, halfassed or not prepared. And and the reality is you need more support than that. You need somebody checking in more frequently than once a month, and most coaching programs don't provide that. Yeah, I think that's a honestly, that took me back to a college course I was in where the first I think it was the first week, first or second week, we got an assignment do like the last week of the class, and it was a long assignment and the teacher essentially said like hey, this is going to take you a lot of time, like it's a lot of research, it's a lot of work that you're going to have to put into it. Don't wait until the last minute. And I remember I would have weekly checking calls with my mom just about life, just because I was several states away for the first time ever and she sort of served as an accountability partner. I remember telling her about this this thing and I'm like yeah, but we got all semester to work on it, and she's like, well, you better start this week, like you like, don't wait till the last minute, and basically just echoing what the professor said. But I was checking in with her every week, the professor every once in a while, and be like all right, you know, hope you're still working on this, but mostly was just going about her lessons and not super checking in on that, just figuring everyone would work on it. And then the couple of weeks before I was already done. So I was just like lean him back in my chair like yeah, I'm said, and everyone else was like, well, what do I do? Where do I start? And I was just like this is why you got to have that accountability. It's true. And the thing that worked about that accountability was you weren't number when you didn't really ask your mom like she just showed up and said, Hey, I know you need this so that you can do a great job. So I'm just like, I just know I'm going to ask you every week and I'm going to check in with you on it, and there was nothing you were...

...holding her accountable tool to on the other end. You just showed up right and and that's what made it. I think that's, you know, what often makes it a lot more powerful, because when, and this is why I say it's better to pay for somebody then not, is when that distribution of support becomes imbalanced, then that's when the relationship falls apart. Either that or the reason you need an accountability partners because you're really crappy at accountability and consistency. So you being somebody else's isn't going to fly, and then being yours isn't going to fly. So you really have to have kind of the right personality and and be the right strengths for that to be a good relationship. There are a few that work out really, really well, but the majority of the time, I mean I'm sure your listeners are going to say, Oh, I can remember when my friend and I said we'd commit to doing that and we never did. You know, like it's just that's going to be the majority of cases, not the not the exception. Yeah, I'm thinking of times right now, like while we're talking of like, Oh yeah, we like I said I was going to do that with someone and we just it just fills it out. So totally agree. Totally agree. So you've been doing this for quite some time now over the years. Is there anything that's surprised you? I'm sure many things, but one thing that stands out that you're just like Huh, so just shifting in this direction was kind of a surprise. You know. I just was like, Oh, you know, sort of this Aha moment one morning before a networking group that I be and I that I was attending that morning and early morning group, you know, we have to show up at thirty. So I'm up and I'm getting ready and I'm like thinking through things. Showers a great time to think through things, and it hit me and that was the like that was a really big AH awareness. That did surprise me. And then the next thing was when I started offering it, people signed on, like the program filled immediately and and that also surprised me, like Oh, I must have I must have hit a need here, you know, if people are just really readily saying yes. But that's I think for me that's probably one of the biggest you know, in the last in the last several years of doing that. You know, if you were to go back and ask me about what surprised me when I used to do organizing, that could be an entire book, but ms will do an ideals. Can you give one? Yeah, can you give one, one interesting thing from organizing. You can't tease that in a not saying, Oh my goodness gracious, just one. Well, you have to imagine, you know, as an organizer you're going through people's most personal possessions, the things that they don't show anybody else, write, the stories that they don't tell anybody else, the fears and the shame that they don't expose to anybody else, and so there's just always a lot of stuff that comes out. Trying to think of one that would be more funny than than anything else. Well, I will tell you one that's kind of more of a warning. How about that? I was typically pretty careful going through like, and this should be as your listeners are hearing this, please, please, always check the pockets of every single thing that you donate. You know, UNZIP, look inside bags and clothing, unfold, open every envelope, because the amount of money that we used to find, you know, or gift cards, checks, you know, whatever jewelry. Always, you know, we'd find this stuff in pockets and envelopes and and hidden in spaces that you thought was safe and secure, and so you go to donate it and lose it. But, and typically I would check all of those things. But this one time I showed up and my client had a...

...box ready for me and they had taken the ceiling fan down and replaced it with a new fan and put it put the old fan in the box and just said, hey, if you could take this to be donated, it still works, you know, we just replaced it. Yeah, no problem, through it in the card and, think of it, took it to be donated and the next day, I think it was the next day, I got a call and they said, oh my Gosh, did you donate that? Well, yeah, you asked me to take it and because I hadn't, you know, been the one to take it down or what, I didn't really check it. I just, you know, assumed everything was okay. For whatever reason, mostly probably because it was convenient and close by the Fan Poles, they had attached their parents wedding rings. Oh Wow, to the fan polls and that was a goner. That was it. They were gone. Not a place I would typically think to look for something like that. And but all, but typically I was more careful, you know. Typically was like check everything way, you never know how people where people put things, but you know that that was definitely one that was like, I wish I could have fixed that for them, but you know, we went back to the donation center and no lock. It was all was gone. HMM that yeah, that's that's rough. That's not a place I would ever expect to look for anything, so especially something like that. Now. So the warning is, please don't attach important things to fan poles. There are cheap fan poles you can get deep out and lows. Put those on, not your parents jewelry. Yeah, much less sentimental. I'd also add the the checking the pockets rule before doing laundry as well. As someone who is washed things that should not have gone in the washer before. Always a good idea. Yeah, yeah, the really trap, but definitely when you let it go out of your house, especially then. Yeah. Well, now you're almost off the hook here. But we always like to end with a top three, and I think yours are great. The top three steps to greater productivity. Yeah, I think they. I'd like to give sort of some of the anti productivity top three, and and they would be don't push harder, don't just do it and don't yeah, those would be that. Those would be the biggest ones. Don't just do it, don't just push harder, because typically that's going to land you in not getting stuck done and frustration, tire overwhelm, sometimes the hospital. But yeah, not not the results. Such a looking for, however, a fantastic path to success is number one. A Vision, and I'm not talking about like Oh, like I said before, like Oh my God, so I'm going to earn a million dollars, but really truly seeing yourself in this future where you're successful. What does things look like? How do you feel, all of that kind of stuff. So a really, really clear vision of what the outcome you're going for looks and feels like, and you don't even have to know how you're going to do it, but just knowing in your bones and feeling it what that's sensation is when you're successful, where you're going. So that's number one and that's where we start everything, because from there we can then discern the action. And that's number two of the top three that you need to take on a daily basis to get to that vision, and it's as simplest saying what steps do I need to take today that will lead me to my vision? It can be that simple, and I promise if you did even just those two things, you would increase your productivity. If you scrapped everything else, every plan or every to do list, you know, working harder, pushing longer hours, all that kind of stuff. If you saw your future and you simply asked yourself, how can I get there today,...

...you would increase your productivity. But number three is, and this kind of rounds it out, as a I don't know, I call them in the past, like success superchargers, things like that's just going to be a bonus to make it even better. So number three is planning and reflecting, and this probably doesn't come as a surprise as an organizer. Right I'm asking you to the plan, but what I want you to do here is to be constantly in a state of learning about what's working and what's not working, so that you don't have to just push harder. You can say, HMM, today it didn't work out that I did x. So why didn't it work out? What could I have done differently. How can it be better next time? How can I add to my system so that, you know, this can be a better success in the future? or Oh my God, I just landed that client. That was amazing. How did I do it? How? What did I say? Who did I talk to? How did I get them on the phone? What was the difference between this phone call and the one where I wasn't successful last week? Like just in this constant state of planning and reflecting on on the work that you're doing. Love it. I love it and if people want to learn more about this, want to get in touch with you, where can they find you? So first I'd love to offer the listeners of resource that I've created. It's actually an Ebook and you can have it. It doesn't add you to any fancy lists or anything like that, but all you need to do is, and this I don't know. Okay, so, folks that are in the United States, you can take out your cell phone and text the word freedom to the number four hundred and one, three two one. Freedom. Four one hundred and three two one and, and that will send you the ebook that I wrote called the Road Map to freedom, and it walks you through nine principles that I've seen every successful business have and how to implement them for yourself. And that's just, you know, my gift to you. And you know, then we'll be connected basically so that you can reach out to me. I won't really have a way to reach back out to you, you know, beyond that. So it's just you touching based with me when you're ready. Otherwise you can connect with me on Linkedin, Netty Owens, I'm on Facebook, on Instagram, although not very much so. The other two are probably a better choice, but yeah, that's where our we start. Good deal. Well, Neddie. Thank you so much for taking the time to chat. This is awesome. I'm so glad I've been on here and it really was a fun conversation to talk to you. Absolutely and of course we got to end with a Corny joke, as is customary on this podcast. What should you do when you see a spaceman? Oh Gosh, I don't know, Park your car man good after it's okay, I do like that.

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